Do any of these problems sound familiar?

• Employee Grievances
• Unresolved Conflict & Communication Problems
• Absenteeism & Turnover
• Low Productivity
• Discrimination
• Harrassment
• Increased Claims

"At least 42% of an employee's time is spent engaging in or attempting to resolve conflict" (Conflict Resolution, Dana, 2001) and "85% of all workplace conflict is relational" (Conflict Auditors Association of North America). That's more than two days out of a five day work week dealing with conflict!

IAI trained consultants help identify corporate needs and develop an individualized plan of action for reducing costs of employee conflict in your business. This includes but is not limited to:

• Reviewing Management Practices
• Evaluating Corporate Policies and Procedures
• Identifying areas of increased risks due to conflict

Once developed, IAI performs the training and implementation required by the plan and conducts follow-up evaluations of services provided to promote success.

TRAINING:

• 40-hour Basic Mediation Training
• Multi-party Mediation
• Conflict Resolution

WORKSHOPS:

• Dealing with Difficult People
• Sexual Harrassment Prevention
• Stress Management